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Registered Letters


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The registered letter (with insurance option) is a cost-effective and secure trackable way to post articles of financial value.

About the service

Redarrow The registered letter with insurance option can be used for letters that require a signature on delivery, contain something of value, money or important documents such as share certificates, passport or airline tickets which require tracking and tracing from acceptance to delivery.

Redarrow A registered letter is electronically scanned, enabling it to be tracked and traced on its journey throughout the postal system.

Redarrow Compensation is payable according to the insurance cover that was used.

Redarrow The insurance cover and Track and Trace facility are applicable only in the Republic of South Africa.

Redarrow This service cannot be used in conjunction with Fastmail, Speed Services Couriers, Parcelplus or Securemail.

This service is available in three envelope sizes:

Redarrow Small (DL) 120 mm x 235 mm x 50 g

Redarrow Medium (B5) 250 mm x 176 mm x 1 kg

Redarrow Large (B4) 353 mm x 250 mm x 1 kg

Basic offering

Redarrow Full domestic Track and Trace

Redarrow Free insurance up to the value of R100

Redarrow Identification and signature on delivery

Registered letter

Options available with the service

Redarrow Optional extra insurance up to the value of R2 000 is available

Redarrow Detailed proof of acceptance

Redarrow Proof of delivery

Redarrow Advice of delivery

For further information, please contact our regional sales managers:

Redarrow Western Cape (021) 590 5554

Redarrow Witwatersrand (011) 359 0600

Redarrow KwaZulu-Natal (031) 336 3582

Redarrow Northern Region (012) 339 7062

Redarrow Central Provinces (051) 402 4011

Redarrow Eastern Cape (041) 508 4201

Redarrow Customer Services Centre 0860 111 502