KwaZulu-Natal (031) 336 3586
Witwatersrand (011) 495 0500
0860 111 502
KwaZulu-Natal (031) 336 3394
Witwatersrand (011) 495 0643
Bulk Mail Customer - 0800 123 711
An agent will request you to supply the following information:
- Your 7 digit account / customer number,
- Your name and contact detail,
- Your e-mail address,
- A description of your problem.
After capturing the above detail, the agent will supply you with a reference number that can be used for enquiries and escalations.
EBDN issues should be reported to the Post Office IT Support Desk. Customers will be asked to give their contact information and a thorough description of the issue, and a help desk person will call them shortly. Provide as much detail as possible to ensure a swift resolution. Customers can track the status of their reported issues through the support portal.
