How to correctly address an envelope

Ensure that both the sender and the receiver's addresses are correct.

Check the spelling of surnames, street names and towns.

Ensure the address is written in black ink.

Write clearly.

Always use the correct postal code. View the postal codes. It is vitally important to use the correct postal code.

Always include the sender's return address on the back of the envelope.

Always include the receiver's cell phone number so that they can be notified when the item is ready for collection.

Remember to put the right stamp on each and every mail item.

For overseas mail, make sure you allow at least fourteen weeks delivery for sea and surface mail.

Airmail to all overseas countries should be posted at least ten days in advance.

Be aware of standard mail specifications and avoid sending oversized envelopes and parcels weighing more than 1kg via standard mail.

If you are unsure of what can or can't be sent via the normal postal service, call our Customer Service Centre on 0860 111 502 email our Customer Service Centre or visit your nearest Post Office for advice. View the list of prohibited mailing items.

If you are expecting a parcel, ask the sender for the tracking number.

Remember that parcels need to be collected from your local Post Office counter, as they do not fit into a postbox.

Package parcels carefully - use a sturdy box with plenty of padding.

If you suspect tampering with your parcel, report it to the Crime Buster Hotline on 0800 020 070.