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Tracking Comments
Tracking Comments

Red arrow AT OFFICE OF EXCHANGE OUT - The item is at the national office of exchange and is on its way out.

Red arrow AT OFFICE OF EXCHANGE IN - The item is at the national office of exchange.

Red arrow AT DELIVERY OFFICE IN - The item is at the destination post office.

Red arrow ATTEMPTED DELIVERY - First notification to client.

Red arrow AT CUSTOMS - Item held at Customs. Please contact Customs on +27 11 961 6000 or if requested, send your invoice or proof of purchase
to jimcinvoicerequired@postoffice.co.za

Red arrow BULK ACCEPTANCE - Bulk mailer items acceptance scans.

Red arrow COMMENT, DISPATCH NUMBER - Comment left by scanner with a dispatch number.

Red arrow COMMENT - Comment left by scanner.

Red arrow CARD LEFT - A card was left for the client

Red arrow DOC CALL - Item was recalled (eg. misrouted or delayed etc.)

Red arrow DETENTION NOTICE - SARS/Customs requires proof of purchase or invoice to clear the item - Please email the invoice to jimcinvoicerequired@postoffice.co.za

Red arrow DELIVERED - Items has been delivered to client.

Red arrow FINAL DELIVERY - Final notification to client.

Red arrow FINAL NOTIFICATION - Final notification sent to client.

Red arrow FIRST NOTIFICATION - First notification to collect item sent to client.

Red arrow HELD AT CUSTOMS - Customs is busy with assessment of your item.

Red arrow ITEM OUT POST OFFICE - Item left original post office.

Red arrow INSERT ITEM INTO BAG IN - Item was accepted at original post office.

Red arrow INSERT ITEM INTO BAG OUT - Item was inserted into a bag and is on its way out.

Red arrow IN TRANSIT - Item on its way to the destination office.

Red arrow IN OFFICE - Item at destination office.

Red arrow INCOMING INTERNATIONAL - Item at International Mail Centre.

Red arrow OTHER - Personnel who should deliver the item, can leave a comment on why the item was not delivered.

Red arrow RETURN ITEM FROM CUSTOMS - The item is in process for inspection/assessment at the International Mail Centre.

Red arrow RETURN TO SENDER - The item has been returned to the sender.

Red arrow RETENTION - Item withheld/in retention.

Red arrow SENT TO DEL OFFICE IN - Item was sent to destination post office.

Red arrow TO CUSTOMS - Item at Department of Customs for inspection at International Mail Centre.

Red arrow TO DOH - Item at Department of Health for inspection at International Mail Centre.

Please mail your tracking number to customer.services@postoffice.co.za if you cannot find your parcel or call us on 0860 111 502.

DOCEX


EMS


Postbank

 

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